Return Policy for Big Hollow and WhatVest Products:
We stand behind everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction within its realistic lifespan then please return it to us for a repair, replacement or refund.
The products covered by this return policy are warrantied to the original owner against manufacturing defects in materials and workmanship for the realistic lifespan of the product. If a product fails due to a manufacturing defect we will repair it without charge, or replace it, at our discretion. Only original, unaltered and unmodified items and workmanship are covered. This return policy does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use.
Zipper Issues: YKK only warranties its zippers for 1 year. If your zipper breaks within one year of purchase we will replace it at no charge. After one year, we will charge a small fee for a new zipper and its replacement.
Pro Deals: All pro-deal discount purchases are final.
To start a return:
Subject line: Return Request
Be sure to include the following:
1) Photos of problem
2) Proof original purchase (snapshot of confirmation of purchase)
3) Your name and return address
To return your product for repair, replacement or refund, send products (with a note inside the package with your name on it) to:
513 S. 8th St
Laramie, WY 82070
Please note that our L/XL runs on the larger side.
ADULT WHATVEST SIZE
HEIGHT / WEIGHT
5' - 5'5" / 90lbs - 145lbs
5'4" - 5'10" / 125lbs - 180lbs
5'10" - 6'3" / 165lbs - 245lbs
|GROM WHATVEST SIZE||HEIGHT / WEIGHT|
|Small (6-8)||40"-49" / 40 - 55lbs / ~ Age 6-8|
|Medium (8-10)||48"- 58" / 50 - 75lbs / ~ Age 8-10|
|Large (10-12)||57"- 64" / 70 - 110lbs / ~ Age 10-12|
Custom WhatVest Sizing Chart:
|CUSTOM WHATVEST SIZE||HEIGHT/WEIGHT|
|Extra Small||4'9" - 5'5" / 90lbs - 130lbs|
|Small||5'4" - 5'7" / 120lbs - 150lbs|
|Medium||5'7" - 5'10" / 140lbs - 180lbs|
|Large||5'10" - 6'2" / 180lbs - 220lbs|
|Extra Large||6' - 6'4" / 220lbs - 250lbs|
|Extra Extra Large Tall||6'4" - 6'8" / 250lbs - 300lbs|
WhatVest Care Instructions: